Return policy
Return Policy – Myrtle Beach Boutique
Please read our return policy carefully. By placing an order with Myrtle Beach Boutique, you agree to the terms outlined below.
Returning a Product
Timeframe
You have 30 days after receiving your product to request a return.
Unfortunately, if more than 30 days have passed since delivery, we are unable to offer a refund or exchange.
Conditions
Returned items must be:
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Unused
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In their original packaging
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In the same condition as received
For products where hygiene is important, the item must be thoroughly cleaned before starting the return process.
Damage Due to Personal Use
We are not responsible for damage caused by:
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Misuse
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Negligence
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Improper handling
Only manufacturing defects are covered under our return policy.
Exceptions
For hygiene reasons, certain products cannot be returned, such as:
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Underwear
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Lingerie
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Other sealed hygiene items (once opened)
How to Start the Return Process
To request a return, please email us at:
Include the following information:
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Your order number
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The reason for the return
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A photo of the item (in case of damage)
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Your contact information
Refund Procedure
Once we receive and inspect your return, you will be notified by email regarding the approval or rejection of your refund request.
If approved, your refund will be processed within 30 days and applied to your original payment method.
Delayed or Missing Refunds
If you have not received your refund after 30 days:
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Double-check your bank or card account
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If the issue persists, contact us at:
Return Costs
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Return shipping costs are the responsibility of the customer
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We recommend using a trackable shipping method
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We are not responsible for returns lost in transit
Return Address
Returns must be sent to Asia.
Shipping costs start at $25 and are at the customer's expense.
Exceptions – Defective or Incorrect Products
If you receive a defective or incorrect item:
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We will send you a replacement at no cost
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If the issue occurs again on the second delivery, you will receive a full refund
Order Cancellation
Orders cannot be cancelled after 24 hours of being placed, due to our automated processing system.
Questions?
For further information or questions, please contact us at: